Fraud Case TAT Control for Cards Dispute And Chargeback
Track Cards Dispute And Chargeback processing of fraud & non fraud cases - not actioned. Accelerating resolution of exceptions and delays. Reduce review cycles by 70-85%.
Advanced monitoring for cards dispute and chargeback detecting fraud & non fraud cases - not actioned
E2E Integration - Extracts fraud & non fraud cases - not actioned from E2E comparing with Scheme records to detect inconsistencies
Validation Logic - Validate presence of a legitimate customer or internal request using automated rule engine
Cross-System Verification - Reconcile BPM, Core Banking, and ancillary system records with automated matching algorithms
Compliance Check - Verify maker -checker and approval workflow compliance for audit trail
Card Lifecycle Management - Monitors card operations from issuance through dispute resolution ensuring status synchronization
Control Dashboard - Provides real-time view of fraud & non fraud cases - not actioned with drill-down capabilities for detailed analysis